Guide for Tenants

What happens during the lettings process

PRS Lettings prides itself on expert advice every step of the way. This guide will take you through the process of renting a property as a tenant. Whether you’re planning to rent a studio apartment, a flat or a house this guide provides you with the information that you need to know.
 Our aim is to find you the perfect property to suit your requirements with the minimum of hassle.

Finding a property

PRS Lettings can help to find you the perfect property quickly. We use high quality digital photos to offer you a virtual tour of the properties that we have to offer while you are sat in our branch or if you prefer, from the comfort of your own home, using our website or on most of the portal sites such as Zoopla, Prime LocationHomefinder and DSS Move. When you have selected we will gladly show you the property to ensure that it’s just right for you.

Our tenancies are granted for a minimum term of 6 months, which may be renewed if all parties are in agreement. 

  • To view our selection of available properties to let please click on ‘Properties to rent‘ on the right
  • To register your requirements please click on ‘Contact Us‘ at top of page.

Please note that for your safety and peace of mind – All of our managed properties are Gas Safe certificated and inspected for electrical safety and furniture fire safety.


Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

Applying for a property

Once you have decided on a property, you will need to pay an administration fee of £150. Tenant referencing will then commence. 


Your prospective new landlord will be keen to make sure that you are a suitable tenant and that you have the ability to pay your rent, while also making sure that you have rented a property without any major problems in the past (if this is applicable). You will be asked to complete an application form which not only gives us the information that we require, but also your permission to deal with this part of the process on your behalf as quickly as possible. If you are unsure of any part of this process please check with us before submitting your application and paying your holding deposit.

When you apply for the property, some or all of the following documents may be requested by us:

  • References from previous landlords – you may be asked to give the details of where you have lived within the last 3 years
  • A credit check – this will allow them to see if you have a good history of paying your bills
  • Your bank details – including bank name, account number and sort-code
  • Details of your employment – your employer, job title, payroll number, salary, previous employer, etc.


Sometimes referencing decisions will require you to provide a guarantor if for example your earnings are not quite enough to cover the rental payments or if you have only recently started in your job. Your guarantor will be required to undergo the checks as above to enable you to achieve the appropriate rating set by the referencing agency. They will be expected to pay the rental should there be any default during the tenancy and they will also be held responsible for the upkeep of the property. Do not worry if this situation does apply to you, it is not uncommon and we will be able to explain the details at every step of the way.


Rents are normally quoted calendar month and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. Rents are payable via numerous methods: cash, cheque, BACS transfer, direct debit or bank standing order.


A security deposit of a minimum of one month’s rental plus £150 will normally be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be informed of which protection scheme is utilised. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. 

The inventory

We conduct a full inventory for all properties when a tenant moves in and when they move out.

The inventory is a detailed list of the contents and condition of the property at the point that you move into it. By both parties agreeing that the inventory is correct at the start of the tenancy, we minimise the risk of any disputes at the end of the tenancy. We recommend therefore that you thoroughly check the inventory it before you sign it.

The Tenancy Agreement

All relevant parties will be asked to sign this document which outlines the agreed responsibilities of the landlord and tenant.
Please take time to read and understand the draft copy which will be given to you before the move in day.

Preparing to move in

So, all the paper work has been completed and it is time to move in. Be sure to prepare in advance to move in smoothly and stress free. Any issues or queries? Call us for help whenever you need it.

Insurance for Tenants

As an agent we are able to assist with a variety of insurance policies for both landlords and tenants, including the following -

  • Tenant’s Contents
  • Landlord’s building

During The Tenancy

It is not uncommon for landlords and us to schedule in regular visits to the property in order to check that you are happy and that the property is being kept in good order. Usually these visits take place two or three times a year and are agreed beforehand with yourself.

Moving out

If you decide to move out, then again you will need to serve at least one month’s notice in writing us to terminate the contract at the end of the initially agreed period.

Remember to ensure that the property is left in good condition when you leave to ensure that you get your full deposit back. If applicable refer to your copy of the inventory to check that the property is up to standard.

As long as the condition of the property is the same as when you moved in (barring normal wear and tear), you’ll have no problem. Here’s what you should do:

  • Give the property a thorough clean, including carpets, windows, walls and furniture
  • If it’s your responsibility, tidy up the garden and clear away any rubbish
  • Return all of the keys to PRS Lettings.
  • Remove all of your personal belongings
  • Be satisfied you’re leaving the property as you found it.

Final inventory check

You’ll have the opportunity to run through the inventory checklist on the day of departure. It’s important that this job is done before you leave the property to avoid you being accountable for any damage that occurs after you’ve left. If there is any damage, you should agree with the landlord the cost of repairing or replacing such items.